Participating Malls
(in alphabetical order)
*Lee Gardens Area includes 9 shopping malls: Hysan Place, Lee Garden One, Lee Garden Two, Lee Garden Three, Lee Garden Five, Lee Garden Six, Lee Theatre Plaza, Leighton Centre, One Hysan Avenue.
(in alphabetical order)
*Lee Gardens Area includes 9 shopping malls: Hysan Place, Lee Garden One, Lee Garden Two, Lee Garden Three, Lee Garden Five, Lee Garden Six, Lee Theatre Plaza, Leighton Centre, One Hysan Avenue.
12-18 Tin Yan Road, Tin Shui Wai ∣ www.fortunemalls.com.hk
Age-friendly practices
Environment
Measures
Training has been provided to staff to improve their understanding of specific customer groups
388 Castle Peak Road, Tsuen Wan ∣ www.eightandahalf.com.hk
Age-friendly practices
Environment
Measures
Appropriate and safe ramps are provided as an alternative to stairs
13-23 Nam Ning Street, Aberdeen ∣ www.achongkong.com
Age-friendly practices
Environment
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Air and water quality in the mall is enhanced, indoor lighting and temperature are adjusted based on various green building standards
2 Concorde Roade, Kai Tak ∣ www.airside.com.hk
Age-friendly practices
Environment
Measures
Comfortable seating and resting areas are available
530-590, 620 and 625, Castle Peak Road, Tsuen Wan ∣ www.fortunereit.com/belvedere_square.html
Age-friendly practices
Environment
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Automatic doors have been built on the passages to the barrier-free restrooms
1 Kin Tung Road, Tung Chung ∣ www.fortunereit.com/tc/caribbean_square.html
Age-friendly practices
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The rectangular design of atrium on the ground level enhances indoor air circulation in the market providing a great venue for organising different events
93 Queen's Road Central and 80 Des Voeux Road Central, Central ∣ www.centralmarket.hk
Age-friendly practices
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Measures
A spacious corridor with sufficient lighting provides a comfortable and convenient environment for the visitors
93 Cha Kwo Ling Road, Kwun Tong ∣ www.fortunemalls.com.hk
Age-friendly practices
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Training is provided to staff to enhance their ability to cope with accidents and emergencies
1 Sha Tin Station Circuit, Sha Tin ∣ www.citylinkhk.com
Age-friendly practices
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Markets with different themes are held on weekends, which are suitable for customers of different ages
9 Cheung Yee St, Lai Chi Kok ∣ www.d2place.com
Age-friendly practices
Environment
Measures
Barrier-free restrooms are available which cater to the needs of different people
15 Cheung Shun Street, Cheung Sha Wan ∣ www.d2place.com
Age-friendly practices
Environment
Measures
Green zone and resting areas are provided for those in need
1 Discovery Bay Road ∣ www.visitdiscoverybay.com/tc/shops/#dbplaza
Age-friendly practices
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Customer service desk is located in the lobby on the ground floor. Customer service assistants are on duty on each floor to provide assistance to visitors
1 Trademart Drive, Kowloon Bay ∣ www.emaxhk.com
Age-friendly practices
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The mall’s entrance and exit are close to public transportation station
Ngan Shing Street, Sha Tin ∣ www.fortunemalls.com.hk
Age-friendly practices
Environment
Measures
Stairs, barrier-free passages and tactile guide paths for the visually impaired are available to cater to the needs of different people
6 Metropolis Drive, Hung Hom ∣ www.fortunemalls.com.hk
Age-friendly practices
Environment
Measures
Clear signage and directories are placed in prominent locations
11 Hoi Fan Road, Tai Kok Tsui ∣ www.fortunemalls.com.hk
Age-friendly practices
Environment
Measures
Regular training is provided to staff to improve their ability to cope with accidents and emergencies
333 Castle Peak Road, Tuen Mun ∣ www.tuenmunmtrmalls.com
Age-friendly practices
Environment
Measures
The mall emphasises customer experiences. Regular training is provided to staff and value-added services are offered to meet the needs of different age groups
123 Java Road, North Point ∣ www.harbournorth.com.hk
Age-friendly practices
Environment
Measures
Activities are held for customers of different ages regularly to promote intergenerational and social harmony
138 Sha Tin Rural Committee Road ∣ www.homesquare.com.hk
Age-friendly practices
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Measures
Simple and clear notices and signboards are placed in prominent locations
63 Nathan Road , Tsim Sha Tsui ∣ www.isquare.hk
Age-friendly practices
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Staff proactively pay attention to the needs of visitors and provide information and heart-warming services
2-18 Lok King Street, Fo Tan ∣ www.fortunemalls.com.hk
Age-friendly practices
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Comprehensive safety measures are carried out during renovation works
88 Cha Kwo Ling Road, Kwun Tong ∣ www.fortunemalls.com.hk
Age-friendly practices
Environment
Measures
The mall caters to the needs of different age groups with a comfortable and spacious environment and diversified customer services
39 Lung Sum Avenue, Sheung Shui ∣ www.landmarknorth.com.hk
Age-friendly practices
Environment
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Barrier-free restrooms, audio and tactile maps are available
Lee Gardens, Causeway Bay ∣ www.leegardens.com.hk
Age-friendly practices
Environment
Measures
*Lee Gardens consists of 9 shopping malls: Hysan Plaza, Lee Garden One, Lee Garden Two, Lee Garden Three, Lee Garden Five, Lee Garden Six, Lee Theatre Plaza, Leighton Centre and One Hysan Avenue
Various relaxing facilities, such as covered areas and benches are available at the outdoor areas
200 Queen's Road East, Wan Chai ∣ www.leetungavenue.com.hk/en/index
Age-friendly practices
Environment
Measures
Training courses are provided to staff to help them cope with emergencies
22-6, Wai Tsuen Rd, Tsuen Wan ∣ www.lukyeunggalleria.com
Age-friendly practices
Environment
Measures
The mall is spacious with wide and smoothly paved corridors and walkways
608 Sai Sha Road, Ma On Shan, Sha Tin ∣ www.fortunemalls.com.hk
Age-friendly practices
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Measures
Various promotional activities are organised to promote intergenerational harmony, such as “Bring a Book & Share"
1 Wan Hang Rd, Tseung Kwan O ∣ www.metrocity1.com
Age-friendly practices
Environment
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Escalators and tactile guide paths are available to facilitate the visually impaired
8 King Ling Road, Tseung Kwan O ∣ www.fortunemalls.com.hk
Age-friendly practices
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The outdoor green recreational area with seats provides a place for visitors to relax
223 Hing Fong Rd, Kwai Chung ∣ www.metroplaza.com.hk
Age-friendly practices
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The mall cooperates with the Hong Kong Society for the Blind to train the staff on sight guide technique, to provide assistance to the visually impaired in need
193 Prince Edward Road West, Mongkok ∣ www.moko.com.hk
Age-friendly practices
Environment
Measures
Passages are spacious and barrier-free which facilitate wheelchair users
1 On Chun Street, Ma On Shan ∣ www.nanfung.com/tc/property/hong-kong/mos-centre
Age-friendly practices
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Customer service desks, slip-resistant carpets and “Caution Wet Floor” signboards are available at entrances and exits
173 Des Voeux Road Central, Central ∣ www.nanfungplace.com
Age-friendly practices
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Stairlift is available for the elderly or wheelchair users
16-18 Queen's Road Central, Central ∣ www.nwd.com.hk/zh-hant/property/lease/new-world-tower
Age-friendly practices
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Customers can take a walk in the “Green at Nina” outdoor organic farm and learn about different plants
8 Yeung Uk Road, Tsuen Wan ∣ www.chinachemgroup.com
Age-friendly practices
Environment
Measures
Regular training is provided to staff to enhance their ability to cope with accidents and emergencies
168-236 Wu Chui Road, Tuen Mun ∣ www.tuenmunmtrmalls.com/tch/ocean-walk-shops
Age-friendly practices
Environment
Measures
Reminders are placed at the service counter to encourage staff to provide heart-warming services to different customer groups
18 Oi Yin Street, Shau Kei Wan ∣ www.linkhk.com/tc/shopCentre/otuxc2
Age-friendly practices
Environment
Measures
Barrier-free passages are equipped with handrails, as well as appropriate and safe ramps which facilitate the people with reduced mobility
100 Shing Tai Road, Chai Wan ∣ www.paradise-mall.com.hk
Age-friendly practices
Environment
Measures
An age-friendly management culture is developed and professional training is provided to staff
118 Peak Road ∣ www.hanglungmalls.com/peak-galleria
Age-friendly practices
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The mall advocates an age-friendly management culture and provides regular training to staff of all ages
88 Yeung Uk Road, Tsuen Wan ∣ www.billion.hk
Age-friendly practices
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The mall’s comfy environment offers relaxing shopping experience and various entertainment activities for people of different ages
3 Chi Cheong Road, Sheung Shui ∣ www.sheungshuicentre.com
Age-friendly practices
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Passages in the mall are spacious and barrier-free catering to the needs of different people
36-60 Texaco Road, Tsuen Wan ∣ www.fortunemalls.com.hk
Age-friendly practices
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Emergency bells are available at the main entrance for customers in need to seek staff’s assistance
1 Tang Lung St, Causeway Bay ∣ www.midtown.com.hk
Age-friendly practices
Environment
Measures
Automatic doors are installed at barrier-free restrooms and on the passages leading to the restrooms
55-65 Lung Mun Rd, Tuen Mun ∣ www.tuenmunmtrmalls.com
Age-friendly practices
Environment
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The mall provides adequate space, with roomy corridors and passages, for visitors to move around
45 Pak Tin Par Street, Tsuen Wan ∣ www.themills.com.hk
Age-friendly practices
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The mall offers products and services catering to the needs of different age groups
6 Shung King Street, Hung Hom ∣ www.thewhampoa.com
Age-friendly practices
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Walkways are spacious with tactile guide paths
1 Tong Tak St, Tseung Kwan O ∣ www.tkoplaza.com.hk
Age-friendly practices
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Elderly people are invited to serve as tour guides and workshop tutors for the “GREENHOUSE” to promote intergenerational harmony
1 Tuen Shun Street, Tuen Mun ∣ www.tmtp.com.hk
Age-friendly practices
Environment
Measures
Signage are clear and legible with symbols enlarged and luminous effects added
4-30 Tai Pa Street, Tsuen Wan ∣ www.tsuenwanplaza.com.hk
Age-friendly practices
Environment
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An elevator has been installed near Wan Tau Tong Estate facilitating the elderly to go to the mall and MTR station nearby
9 Nam Wan Road, Tai Po ∣ www.uptownplaza.com.hk
Age-friendly practices
Environment
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AI sensors are installed in restrooms to detect motions and sound the alarm in case the restroom user feels sick and falls on the ground
28 Sham Mong Road, Kowloon ∣ www.vwalk.com.hk
Age-friendly practices
Environment
Measures
The Jockey Club "Age at home" Gerontech Education and Rental Service Centre is one for the tenants, providing application information on gerontechnology to the elderly and caregivers
2 Ngau Pei Sha Street, Siu Lek Yuen ∣ www.linkhk.com
Age-friendly practices
Environment
Measures
Elderly and young employees working together helps pass on the skills and experiences of customer services